Terms & Conditions
Last updated: 17 August 2026
These Terms & Conditions (the "Terms") govern your access to and use of Arivette (the "Service"), a platform for organising, managing and running sports clubs. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
Arivette provides tools for club management and communication, including athletes, teams, categories, events, attendance, performance, surveys, media, a club shop and news. Features may change, evolve or be discontinued over time.
2. Accounts and eligibility
- You must provide accurate information and keep your credentials confidential.
- You are responsible for activity that happens under your account.
- Accounts are created by invitation from a club, or by requesting a new club.
- Where a user is a minor, an account and sensitive actions are managed with the involvement of a legal guardian.
3. Acceptable use
You agree not to:
- Use the Service unlawfully or in breach of others' rights.
- Upload content you do not have the right to share, or that is harmful, offensive or infringing.
- Attempt to disrupt, reverse engineer, or gain unauthorised access to the Service.
- Publish images of people (especially minors) without the required consent.
4. Club content and responsibilities
Clubs and their members are responsible for the data and content they add to the Service and for obtaining any necessary consents. Each club is responsible for lawfully managing the personal data of its members, including minors, in accordance with our Privacy Policy.
5. Payments between families and clubs
Where a club collects money through the Service, it does so in its own name and under its own payment provider account. Arivette never holds, receives or controls those funds, and is not a party to the agreement between a family and its club.
- The club sets the fees, the payment methods it accepts and its own refund policy.
- Questions about an amount, a charge, a refund or a direct-debit mandate are resolved with the club, not with Arivette.
- Card and bank details are entered directly with the payment provider; Arivette does not store them.
- The provider's own terms apply to the payment itself, in addition to these Terms.
6. Subscription to the Service
Clubs may subscribe to Arivette under the plan and price shown when the subscription is taken out, including any trial period. Fees are payable in advance for each billing period and are not refundable for a period already started, except where the law requires otherwise. A club may cancel at any time with effect from the end of the current period. If a subscription is not paid, we may suspend access after giving notice.
7. Third-party integrations
Some features connect the Service to an account you hold with someone else — for example signing in with Google, or connecting Google Calendar so that your club's events appear there.
- These connections are optional. The Service works without them.
- You can disconnect at any time from within the Service, and also from the provider's own account settings.
- We request the narrowest permission the feature needs. What we access, store and never do with it is set out in our Privacy Policy.
- The provider's terms and privacy policy govern your relationship with them. We are not responsible for their availability, or for changes they make to what they allow.
- Connecting an account is not offered to under-age athletes.
8. Intellectual property
The Service, including its software and design, is owned by Arivette and protected by intellectual property laws. Content you upload remains yours; you grant us the limited rights needed to host and display it within the Service.
9. Availability and warranty
The Service is provided "as is" and "as available", without warranties of any kind to the extent permitted by law. We do not guarantee that the Service will be uninterrupted or error-free, and we do not promise that a third-party integration will keep working if the provider changes or withdraws it. We take regular encrypted backups, which is a safeguard against our own failures and not a substitute for your own records.
10. Limitation of liability
To the maximum extent permitted by law, Arivette shall not be liable for any indirect, incidental or consequential damages, or for loss of data or profits, arising from your use of the Service.
11. Termination
You may stop using the Service at any time. We may suspend or terminate access if these Terms are breached or where necessary to protect the Service or its users. Club access may be revoked at the database level, as described in our security documentation. Before a club's data is deleted, it may request an export of it; afterwards, deletion is irreversible and retention follows our Privacy Policy.
12. Governing law
These Terms are governed by the laws applicable to the club's jurisdiction, without prejudice to mandatory consumer protection rules that may apply to you.
13. Changes to these Terms
We may update these Terms from time to time. Material changes will be reflected on this page with an updated date. Continued use of the Service after changes take effect constitutes acceptance.
14. Contact
For any question about these Terms, contact us at admin@arivette.cat.